*NEW* Deliveries and Pickup Info

Delivery

From Monday 12 January 2026, we’ll be rolling out home deliveries in our new insulated delivery boxes. 

As part of this update, the delivery notifications you receive will be changing. You do not need to reply to any of these notifications.

What to expect on delivery day

1. Morning of delivery
You’ll receive an email with your estimated delivery time and a tracking link so you can follow your delivery throughout the day.

2. When the driver is 1 stop away
You’ll receive an email to let you know the driver is nearby.

3. After successful delivery
You’ll receive an email and SMS with photo proof of delivery. We will leave your order safely at your door unless you have provided other instructions. 

Delivery details

All orders are packed into our insulated delivery boxes with an ice pack to keep your food at optimal tempterature. 

You do not need to be home for your delivery. Our driver will leave your order safely at your door unless you’ve provided other instructions.

Important: If you expect your order to be left outside for more than 4 hours, please let us know so we can ensure it stays fresh and ready for your little one.

Our delivery boxes and ice packs are reusable. We kindly ask that you keep them clean and dry, and place them outside for the driver to collect at your next delivery.

Enter your postcode at the checkout to see the delivery day/s for your area. 

You can still enjoy free local delivery on all orders over $99!

Pickup

Pickup orders are ready for collection immediately at 9/10 Geddes Street, Balcatta. Our store is open Monday to Friday, from 8:00am to 5:00pm (excluding PH). There's no need to wait for a text or email—simply come by during our hours and collect your order! Please bring a cooler bag to keep your order cool. 

You can also shop in-store at Balcatta, no need to pre-order.